Quality improvement in Healthcare
Quality improvement refers to the series of activities that have been organized in a systematic approach and whose implementation and monitoring results to an improved outcome of a process (Al-Abri, & Al-Balushi, 2014). In healthcare, nurses are tasked to bring out quality improvement in the method of care delivery. This is achieved through comprehensive assessment of healthcare delivery process and coming up with solutions that can better the outcome of healthcare (Sherwood, & Barnsteiner, 2017). Improving the quality of healthcare leads to satisfaction for both the consumers of care services and the nurses providing the services.
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Professional nurses have a role to play in improving the quality of care services that patients. These roles originate from the core roles of a nurse. The functions include advocacy, health promoter, health educator and counsellor (Sherwood, & Barnsteiner, 2017).These services are provided to the patient to ensure the healing process is enhanced, and the quality of life is achieved. Poor excellence in service delivery is attributed to lack adherence to their roles by the nurses. Therefore, for quality to improve, nurses should provide health education to their patients. Education on hygiene, nutrition and exercise provide opportunities for patients to learn about preventive measures to diseases (Nelson et al., 2015).
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Quality improvement has approaches that all parties should adhere to for successful implementation. The model for improvement has been widely used in approaching quality improvement (Davidson, & Everett, 2015). This model has three main parts; aims, measures and changes. The objectives require individuals and organisations to determine the specific goals that should be achieved. Tests involve appropriate actions that should be taken to release success. Changes finally involve the particular subjects that should be evaluated to determine the effectiveness of the measures taken.
References
Al-Abri, R., & Al-Balushi, A. (2014). Patient satisfaction survey as a tool towards quality improvement. Oman medical journal, 29(1), 3.
Choi, P. P. (2015). Patient advocacy: the role of the nurse. Nursing Standard (2014+), 29(41), 52.
Davidson, P., & Everett, B. (2015). Managing approaches to nursing care delivery. Transitions in nursing: preparing for professional practice. Chatswood, New South Wales, Australia: Elsevier Health Sciences, 125-142.
Nelson, E. C., Eftimovska, E., Lind, C., Hager, A., Wasson, J. H., & Lindblad, S. (2015). Patient reported outcome measures in practice. Bmj, 350, g7818.
Riley, J. B. (2015). Communication in nursing. Elsevier Health Sciences.
Sherwood, G., & Barnsteiner, J. (Eds.). (2017). Quality and safety in nursing: A competency approach to improving outcomes. John Wiley & Sons.
Wager, K. A., Lee, F. W., & Glaser, J. P. (2017). Health care information systems: a practical approach for health care management. John Wiley & Sons.
