Ear Pain Maya Parker Preschooler Sick Visit Shadow Health Education & Empathy
In this discussion, we have chances to help Maya’s dad, Tim, understand and feel supported about Maya’s ear pain. Below are some important points highlighted by experts in nursing. A suggested response is provided for each point.
Opportunities not encountered are aspects that weren’t mentioned during the conversation.
Opportunities not followed up are moments that were missed in the conversation, where Tim’s concerns could have been addressed.
Opportunities followed up are those where the student engaged with Tim, continuing the dialogue.
Concern about Maya’s sickness was followed up.
Tim shares his worry about Maya’s ear pain, stating it’s been bothering her since yesterday.
Model Statement: “I see you’re worried about how much Maya’s ear hurts. It’s tough to watch your child in pain and not feeling well. You did the right thing by bringing Maya in for medical help. We’ll work together to help Maya feel better as soon as possible.”
Therapy was not followed up.
Tim mentions taking Maya to a therapist specializing in autism.
Model Statement: “I understand that you take Maya to see her therapist regularly. Therapy can be challenging for various reasons like finances and scheduling. Despite these challenges, therapy is crucial for Maya’s well-being and development. You and your wife are doing a commendable job in providing Maya with the support she needs as an autistic child.”
Dustproofing the home was not followed up.
Tim mentions Maya having mild seasonal allergies.
Model Statement: “I understand Maya experiences mild seasonal allergies. Making your home dustproof is essential to manage Maya’s congestion. Suggestions include changing bedding weekly, dusting blinds, curtains, and air vents, and vacuuming regularly. I know you’re busy, but these measures can help alleviate Maya’s allergy symptoms.”
Drying ears and hair was not followed up.
Tim is unsure if Maya’s ears and hair are adequately dried after swimming.
Model Statement: “It’s important to ensure Maya’s ears and hair are completely dry after swimming, especially since she’s learning. You should discuss with your wife about the importance of thoroughly drying Maya’s ears and hair after swimming lessons. This practice can help prevent ear infections.”
Ear Pain Maya Parker Preschooler Sick Visit Shadow Health Education & Empathy
- Opportunities marked as Not Encountered are opportunities that were not elicited in the interview
- Opportunities marked as Not Followed Up are missed opportunities that were present in the interview, but where no statements were made Ear Pain Maya Parker Preschooler Sick Visit Shadow Health Education & Empathy
- Opportunities marked as Followed Up were followed up by students, and include the dialogue between student and patient
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Description: Tim expresses concern about Maya’s pain. |
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What brings you here today? |
Question |
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Well, I’m a little worried about my daughter’s ear pain. It’s been bothering her since yesterday. |
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Am sorry about that. |
Empathize |
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Hey, thanks. |
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Model Statement: “I understand you’re feeling concerned over the level of Maya’s ear pain. It’s very difficult to see your child in pain and not feeling like themselves. What’s important is that you identified Maya’s need for medical care, and brought her in. We’ll work together to make Maya as comfortable as possible.” |
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Description: Tim indicates that he brings Maya to a behavioral specialist. |
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Is your daughter seeing a behavioral specialist (Clarified to: Does your daughter ever see a behavioral specialist?) |
Question |
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Yes, Maya sees a behavioral specialist for autistic children. We’re very happy with the therapist, but it’s not always easy to work with her schedule. (Clarified to: If my daughter sees a behavioral specialist) |
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Does your daughter have a runny nose? |
Question |
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Maya doesn’t have a runny or stuffy nose. |
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Any throat symptoms? |
Question |
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She doesn’t have a sore throat, or any throat issues. |
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Model Statement: “I understand you take Maya to regular sessions with her behavioral specialist. Therapy can be difficult for a variety of reasons, including financially, emotionally, and schedule-wise. Although it can be hard, therapy is so important for Maya’s wellbeing and overall development. You and your wife are doing a great job with giving Maya the tools she needs to navigate the world as an autistic child.” Ear Pain Maya Parker Preschooler Sick Visit Shadow Health Education & Empathy |
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Description: Tim indicates that Maya has mild seasonal allergies. |
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Any seasonal allergies? (Clarified to: Does your daughter have environmental allergies?) |
Question |
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Yeah, Maya has some very mild congestion, which is seasonal. (Clarified to: if my daughter has environmental allergies) |
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Does your daughter take prescription medication? Ear Pain Maya Parker Preschooler Sick Visit Shadow Health Education & Empathy |
Question |
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No, Maya doesn’t take any medications. |
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Does your daughter have any skin changes? |
Question |
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No, she doesn’t have a rash. [AUDIO COMING SOON] |
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Model Statement: “I understand that Maya has some mild seasonal allergies. Dustproofing your home is an important way to manage Maya’s congestion. I recommend changing bedding weekly, dusting blinds, curtains, and air conditioning vents, as well as regular vacuuming. I realize you have a busy schedule, but dustproofing will improve Maya’s seasonal allergy symptoms.” |
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Description: Tim indicates he doesn’t know if Maya’s ears and hair are dried. |
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Has maya had ear surgery? (Clarified to: Has your daughter had water in her ears recently?) |
Question |
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I’m not sure, but it’s likely since Maya is just learning to swim. I’m not sure if she dries out her ears and hair after swimming, either. (Clarified to: if my daughter has had water in her ears) |
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has maya had ear infections before? |
Question |
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Maya doesn’t have a history of ear infections. Her hearing seems normal and I’ve checked, and there seems to be no fluid coming from her ears. |
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who does maya live with? Ear Pain Maya Parker Preschooler Sick Visit Shadow Health Education & Empathy |
Question |
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Maya lives with her mother and me, and Damien, my step son and Maya’s half brother. |
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Model Statement: “It’s important that Maya’s ears and hair are thoroughly dried everytime she gets wet, including for swim lessons and bath time. I understand your wife takes Maya to and from her swimming lessons. You should follow-up with your wife about the importance of drying off Maya’s ears and hair. This practice will help to prevent ear infections.” Ear Pain Maya Parker Preschooler Sick Visit Shadow Health Education & Empathy |
