Critical Decision Making for Providers
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Healthcare delivery is full communication among the stakeholders to ensure their smooth flow of care provision. The healthcare providers are usually faced with a situation that requires critical thinking to enable them to come up with ideas and options that are vital in bettering the patient outcome (Gambrill & Gibbs, 2017). The critical thinking usually ensures in a myriad of circumstances particularly in instances of crisis, problem errors or any other critical incident that require consideration for better service provision. This article dwells on mike’s scenario where he is faced with a dilemma to tackle care of spills that would interfere with his punctuality which can consequently lead to him being laid off. Both reporting and not reporting the issues had to impact on the operations of the facility as well as his sensitivity to the surrounding and commitment to make it conducive.
Consequences of a failure to report the matter
By Mike ignoring the problem and proceeding to clock in to save his job, the spill led to the woman slipping on the floor. She gets injured in the hip region and ends up getting admitted to the facility for treatment…
Impact did his decision have on patient safety, the risk for litigation, organization\’s quality metrics and workload of other hospital departments
All healthcare providers are obliged to make the operations within the hospital or healthcare setting to be safe to the service users or even enable promotion of their health (Dekker, 2016). At no given time should the actions of service providers impair the safety of not only the service users but all the individuals within such settings including visitors and colleagues…
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In consideration of the workload to other hospital departments, ignoring the problem leads to an increase care demand which the hospital had to provide. With the patient in pain and having injuries in the hip region translated to more work to the medical and surgical team which had to take care of both the fracture and the pain…
The intervention of management to the situation to curb its reoccurrence
There is an essential need for the facility to have a quality management plan that is strategic and elastic to accommodate various issues that may face the institution of its providers (Dixon-Woods & Pronovost, 2016)…
Conclusion
Critical thinking remains a solution to various dilemmas that service providers can come across in their workplace…
References
Cottrell, S. (2017). Critical thinking skills. Macmillan Education.
Dekker, S. (2016). Just culture: Balancing safety and accountability. CRC Press.
Dixon-Woods, M., & Pronovost, P. J. (2016). Patient safety and the problem of many
hands. BMJ Qual Saf, bmjqs-2016.
Gambrill, E., & Gibbs, L. (2017). Critical thinking for helping professionals: A skills-based
workbook. Oxford University Press.
https://lc.gcumedia.com/hlt307v/allied-health-community/riskManagement.html
