Banner Healthcare Organization Case Study
Healthcare organizations are centers that provide health services such as diagnosis of diseases, management of the diagnosed conditions and treatment services. The organizations provide advanced services to the people like research which generates cure and preventive measures of devastating conditions like cancer (Harrington and Estes, 2013). The United States of America has several healthcare organizations that provide care to the counties and the nation at large. Among the top leading healthcare organizations in the US is the Banner Healthcare Network well known as Banner Health (Barr, 2016). Banner Health Network (BHN) provides extensive health services to the people of Maricopa County and Pinal County in the US. The organization has a good reputation in the past having been selected as one of the Top Leadership Teams in healthcare by the Health Leaders Media. This paper provides an analysis of BHN organization focusing specifically on the readiness of the organization to serve people, the growth of the network and its comparison with Singapore Airlines case study.
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Banner Health Network Growth: The Banner Health network has grown over the years through improved technology, and currently, the organization supports 21 hospitals that use high-level EHRs.
Banner Health Nurse Staffing: Banner health recognizes that nurses are the backbone of excellent patient care and they have incorporated services such as training and medical education opportunities to promote nursing care in the facilities.
Banner Health Resource Management: Management of organizational resources refers to the proper utilization of aspects such as information, finance, and human labor.
Banner Health Patient Satisfaction: Banner Health is a group that provides extensive care services to people in Maricopa and Pinal County. The organization is recognized nationally for its commitment to excellent patient care and innovation.
Comparison with the Singapore Airlines: Banner healthcare and Singapore Airlines are large organizations that serve many customers at nationally. Both organizations are highly ranked in their respective nations because of quality services provided. Banner health is among the top five healthcare organizations in the United States, and it is also observed that Singapore Airlines is known for its quality of service.
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Cultural issues: Cultural issues in an organization usually affects the human resource part and in some cases organizational performance. The employee base is the first part affected by culture (Borkowski, 2015). Banner Healthcare is an organization that has more than 50,000 employees from diverse cultures. The large number is likely to bring bureaucratic culture as compared to the small organizations. The organizational policies on employment are therefore likely to shift as a result of a large number of employees.
References
Banner Health (2017). Banner Health at a Glance. Retrieved from https://www.practicelink.com/JobBoard/EmployerDetail.aspx?memberId=103
Barbera, K. M. (2014). The Oxford handbook of organizational climate and culture. Oxford University Press.
Barr, D. A. (2016). Introduction to US Health Policy: the organization, financing, and delivery of health care in America. JHU Press.
Borkowski, N. (2015). Organizational behavior in health care. Jones & Bartlett Publish
Harrington, C. & Estes, C. (2013). Health Policy: Crisis and Reform in the U.S. Health Care Delivery System: Crisis and Reform in the U.S. Health Care Delivery System: Jones & Bartlett Publishers
Sommers, B. D., Gunja, M. Z., Finegold, K., & Musco, T. (2015). Changes in self-reported insurance coverage, access to care, and health under the Affordable Care Act. Jama, 314(4), 366-374.
Wagner, D., & Bear, M. (2014). Patient satisfaction with nursing care: a concept analysis within a nursing framework. Journal of advanced nursing, 65(3), 692-701.
Wolf, A. J. et al. (2015). Organization Development in Health Care: High Impact Practices for a Complex and Changing Environment: IAP
