Communication Infrastructure Strategy
As a nurse leader, the role of communication is fundamental to your position as well as being crucial to the overall success of the department or unit you are managing. Whether it is changes in policies and procedures across the organization or leadership changes or even management of gossip, both positive and negative, your department\’s success depends on how effectively you communicate this information to all members of your staff. The first step to doing this is to develop a plan of action, in other words, how you will disseminate the information. Your plan includes many details: staff meetings, frequency of meetings, which shifts, what is covered, and quality standards. You will also need to consider generational differences and communication preferences of a diverse staff when deciding upon the best means of communication whether it be through face-to-face meetings, emails, texting, virtual meetings, or the department bulletin board. In this assignment, as a nurse leader managing a department, you will create a communication infrastructure.
Research communication strategies and infrastructures that have proven successful in information dissemination and could be used in a health care organization or department.
Create a communication infrastructure strategy document in which you will:
Develop an organizational chart of how information will flow to staff.
Create a chain-of-command diagram for top-down and bottom-up communication.
Plan for the types of information to be communicated.
Policies and procedures
Leadership changes
Staffing changes
Compliance and regulations
Department or unit goals
Any other information
Develop templates and tools to use.
Agenda
Measurable objectives or goals
Minutes or note taking
Brainstorming
Meeting effectiveness evaluation tool
Feedback loop
Cite and reference sources.
Submit your strategy document.
