Staff Training Flowchart
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The healthcare sector forms one of the business areas which need continuous improvement of quality due to the nature of services provided. The management team has the responsibility of identifying the areas of weakness and come up with strategies to improve the identified localities in the health sector. One of the best ways of improving quality in the healthcare setting is through staff training (Kettinger et al., 2014). Staff training is one of the operational activities that take place in an organization to equip the employees with necessary skills to run operations in the firm. During staff training, the managers identify important measurements that are key to the success of the operation. In staff training, the following measurements are important:
- Identification of the staff training needs
- Recruitment of the participants for the training
III. Training
- Evaluation of the process
Description and Critical Path Analysis
Identification of the training needs: The managers have the responsibility of identifying the gaps present in their organization. Training is a process that takes time, and it is made easier through identification of specific needs like the usage of new machinery, implementation of a new process or reinforcement of current practice. Research indicates that identification of goals during the initial stage of training helps in improving the outcome of the training process (Omansky, 2016).
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Recruitment of participants: Every organization contains different categories of employees with specific needs…
Training: The training stage involves identification of the trainer, the venue and the scheduling of the events. The training period often depends on the complexity of the program…
Evaluation: The manager should have metrics in place to monitor the effectiveness of the operation to determine success or failure of the training…
Summary
An operations process flowchart provides the visual representation of steps in a given process designed by an organization…
References
Harmon, P. (2015). The scope and evolution of business process management. In Handbook on business process management 1 (pp. 37-80). Springer, Berlin, Heidelberg.
Kettinger, W. J., Teng, J. T., & Guha, S. (2014). Business process change: a study of methodologies, techniques, and tools. MIS quarterly, 55-80.
Omansky, G. L. (2016). Staff nurses’ experiences as preceptors and mentors: an integrative review. Journal of nursing management, 18(6), 697-703.
Van Der Aalst, W. M., La Rosa, M., & Santoro, F. M. (2016). Business process management.
